si6x Privacy Policy

Si6x ("si6x", "we", "us", "our") operates the online cricket betting and casino platform accessible at https://si6x.io (the "Platform"). We are committed to protecting the privacy and personal data of every individual who interacts with the Platform, whether as a registered player, a visitor browsing our content, or a prospective account holder.

This Privacy Policy explains in clear, plain English what personal data si6x collects about you, the purposes for which that data is collected and processed, the legal basis on which we rely, how long we retain your data, who we may share it with, and the rights you have in relation to your personal information.

By registering an Account on the Platform or by continuing to use the Platform after this policy has been made available to you, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with the terms of this Privacy Policy, you should discontinue use of the Platform immediately.

This Privacy Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference and form part of the overall agreement between you and si6x.

The categories of personal data we collect about you depend on how you interact with the Platform. The following table sets out the main categories of data we collect and their purpose:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data (beyond what is required for standard identity verification), or health data, except where you voluntarily disclose health-related information in the context of a responsible gaming support request, in which case it is treated with the highest level of confidentiality and used solely to provide the support you have requested.

si6x collects personal data through the following channels:

• Direct interactions: Data you provide when you register an Account, complete verification, make deposits or withdrawals, contact our support team, or respond to surveys and promotions.
• Automated technologies: When you visit the Platform, we automatically collect Technical Data and Usage Data through cookies, server logs, and similar tracking technologies. See Section 7 for full details on our use of cookies.
• Payment providers: When you make a deposit or request a withdrawal via bKash, Nagad, Rocket, Upay, or a bank transfer, the relevant payment provider shares transaction confirmation data with us to reconcile your account balance.
• Identity verification services: Where we use third-party identity verification services to confirm your identity and age, those services may return verification results and associated data to us.
• Fraud prevention services: We may receive data from fraud detection partners that helps us identify and prevent suspicious activity on the Platform.

We do not purchase personal data lists from third parties and do not collect data about you from social media platforms or public data sources without your knowledge.

si6x processes your personal data for the following specific, legitimate purposes:

• Account management: Creating, maintaining, and securing your si6x Account, including processing login events, password resets, and account notifications.
• Transaction processing: Receiving deposits from and sending withdrawals to your nominated payment method (bKash, Nagad, Rocket, Upay, or bank account).
• Identity and age verification: Confirming that you are who you say you are and that you are at least 21 years of age, in accordance with our eligibility requirements.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, unauthorised account access, money laundering, and other illegal conduct.
• Responsible gaming: Monitoring gameplay patterns, applying deposit limits and self-exclusion tools, and identifying players who may require responsible gaming support.
• Customer support: Responding to your enquiries, resolving disputes, and processing formal complaints.
• Platform improvement: Analysing aggregate usage data to understand how players use the Platform and to improve the quality, performance, and range of our services.
• Legal compliance: Meeting our obligations under applicable law, including record-keeping, responding to lawful information requests from authorities, and implementing court orders.
• Marketing communications: Sending you promotional offers, bonuses, and news about si6x where you have consented to receive such communications. You may withdraw consent at any time.

si6x processes your personal data on the following legal bases:

• Contractual necessity: Processing that is necessary to perform the contract between you and si6x — i.e., to operate your Account, process transactions, and deliver the services you have requested. Without this processing, we cannot provide the Platform to you.
• Legal obligation: Processing required to comply with applicable law, including identity verification, age verification, anti-money-laundering checks, and responding to lawful requests from law enforcement or regulatory authorities.
• Legitimate interests: Processing carried out for si6x's legitimate business interests, provided those interests are not overridden by your privacy rights. This includes fraud detection, Platform security, service improvement, and responsible gaming monitoring.
• Consent: Where we rely on your consent as the legal basis for processing — specifically for marketing communications and the use of non-essential cookies — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

si6x does not sell, rent, or trade your personal data. We share personal data only in the following limited and defined circumstances:

• Payment processors: We share the minimum necessary financial data with bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard as required to process deposits and withdrawals. These providers are bound by their own data protection obligations.
• Identity verification providers: We work with third-party KYC (Know Your Customer) service providers to verify your identity and age. These providers process your verification documents on our behalf under strict data processing agreements and are not permitted to use your data for their own purposes.
• Fraud prevention services: We may share Technical Data and account activity signals with fraud detection partners to identify and prevent fraudulent behaviour across the Platform.
• Game providers: Technical session data may be shared with our game software partners — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — to the extent necessary to operate their games within the Platform. Game providers do not receive your identity, financial, or contact data.
• Legal and regulatory disclosure: We will disclose personal data to law enforcement agencies, courts, or regulatory authorities where required to do so by applicable law or a valid legal order. We will notify you of such disclosure where we are legally permitted to do so.
• Business transfers: In the event of a merger, acquisition, restructuring, or sale of assets involving si6x, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations. We will notify you of any such transfer in advance where reasonably practicable.

All third parties with whom si6x shares personal data are required to implement appropriate technical and organisational measures to protect that data and to process it only for the purposes specified by si6x.

si6x uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit a website. Cookies allow us to recognise your browser, maintain your session, and gather usage analytics.

We use the following categories of cookies:

• Strictly necessary cookies: Essential to the operation of the Platform — for example, maintaining your login session and storing your language and currency preferences. These cookies cannot be disabled without affecting core Platform functionality.
• Performance and analytics cookies: Used to collect anonymised data about how players use the Platform, which pages are most visited, and where errors occur. This data is used to improve Platform performance and user experience.
• Functional cookies: Enable enhanced functionality such as remembering your deposit method preferences and personalising game recommendations based on your play history.
• Marketing cookies: Used to deliver relevant promotional content to players who have consented to receiving marketing communications. We do not use third-party advertising networks to track you across other websites.

You can control cookie settings through your browser preferences. Most browsers allow you to refuse new cookies, delete existing cookies, and set alerts when a cookie is placed. Please note that disabling certain cookies may impact the functionality of the Platform.

We do not use fingerprinting, supercookies, or any covert tracking mechanism that persists beyond a standard browser session without your knowledge.

si6x implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction:

• Transport security: All data transmitted between your device and the si6x Platform is encrypted using 256-bit SSL/TLS protocols. Our platform enforces HTTPS on all pages and connections.
• Storage security: Personal data is stored on access-controlled servers. Payment credentials and sensitive identity documents are encrypted at rest. Passwords are stored as salted cryptographic hashes and are never stored in plain text.
• Access controls: Access to personal data is restricted to si6x personnel and authorised service providers who require it to perform their specific role. All access is logged and reviewed regularly.
• Fraud monitoring: Automated systems monitor account activity in real time for patterns indicative of fraud, unauthorised access, or account takeover attempts. Suspicious events trigger immediate alerts and, where appropriate, temporary account holds pending investigation.
• Security reviews: We conduct regular internal security reviews and apply security patches and updates to our infrastructure promptly upon release.

Despite these measures, no internet-based platform can guarantee absolute security. In the event of a data security incident that poses a significant risk to your rights and interests, si6x will notify affected players promptly and take all reasonable steps to contain and remediate the incident.

si6x retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or compliance obligations. The following general retention periods apply:

• Active account data: Retained for the duration of your Account registration and for a period of five (5) years following Account closure, to meet financial record-keeping and legal compliance requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction in accordance with financial record-keeping obligations.
• Identity and verification documents: Retained for the period of Account activity and for five (5) years following Account closure. Where a verification document was submitted in connection with a fraud or AML investigation, extended retention may apply.
• Support communications: Retained for three (3) years from the date of last contact, or longer if the communication relates to an unresolved dispute or compliance matter.
• Marketing preference records: Retained for the duration of your Account to ensure we respect your opt-in or opt-out choices. Opt-out records are retained even after Account closure to prevent re-engagement marketing.
• Technical and usage data (anonymised): Anonymised aggregate analytics data may be retained indefinitely for platform improvement purposes, as it cannot be linked back to any individual player.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised. Where deletion is not immediately possible due to backup or archival cycles, the data is isolated from active processing until deletion can be carried out.

As a si6x player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us in writing at [email protected]. We will respond within a reasonable timeframe and no later than 30 days from receipt of a valid request.

• Right of access: You have the right to request a copy of the personal data si6x holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any personal data that is inaccurate, outdated, or incomplete. For certain data fields, you may update your information directly in your Account settings.
• Right to erasure ("right to be forgotten"): You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where you object to processing and there is no overriding legitimate interest. Note that this right is subject to our legal retention obligations — we may be required to retain certain data even after an erasure request.
• Right to restriction of processing: You may request that we restrict the processing of your data in certain circumstances, such as while a dispute about its accuracy is resolved.
• Right to data portability: Where processing is based on consent or contractual necessity, you may request a copy of your personal data in a structured, machine-readable format.
• Right to object: You may object to processing based on legitimate interests at any time. You also have an unconditional right to object to direct marketing processing at any time.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to the withdrawal.

si6x will not charge a fee for processing privacy rights requests made in good faith. We may ask you to verify your identity before actioning a request to ensure we are disclosing or modifying data only to the rightful Account holder.

The si6x Platform is strictly intended for adults aged 21 years and above. si6x does not knowingly collect personal data from individuals under the age of 21. Registration by persons under 21 is prohibited under our Terms & Conditions and constitutes a breach of our eligibility requirements.

If we become aware that personal data has been collected from a person under the age of 21, we will immediately close the relevant Account, return any deposits to the payment method used, and permanently delete all associated personal data from our systems.

If you have reason to believe that a minor has created an Account on si6x, please contact us immediately at [email protected]. We take underage gambling extremely seriously and will investigate and act on all reports promptly.

si6x may send you promotional communications — including bonus offers, match-day promotions, BPL and IPL betting specials, seasonal promotions for events like Eid and Pohela Boishakh, and platform news — where you have explicitly opted in to receive such communications during Account registration or at any later point.

We will never send marketing communications to players who have not opted in, or to players who have previously opted out.

You may opt out of marketing communications at any time by:

• Clicking the unsubscribe link in any marketing email sent by si6x;
• Updating your communication preferences in your Account settings;
• Contacting the support team at [email protected] and requesting removal from all marketing lists.

Opt-out requests are processed within 5 business days. During this processing period, you may receive one or two further communications before the opt-out is fully applied. Essential service communications — such as deposit confirmations, withdrawal processing updates, and security alerts — will continue to be sent regardless of your marketing preference, as these are necessary for the operation of your Account.

si6x will never market to any player who is subject to a self-exclusion order or a cooling-off period.

The si6x Platform does not include links to third-party websites beyond the payment and game providers necessary to operate our services. In the unlikely event that any such link is present, please be aware that si6x has no control over the privacy practices or content of third-party websites and accepts no responsibility for them.

We encourage you to review the privacy policy of any third-party service you interact with in connection with your use of si6x — particularly the privacy policies of your mobile wallet provider (bKash, Nagad, Rocket, or Upay) and your bank, as their handling of your financial data is governed by their own policies, not by this Privacy Policy.

si6x reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the structure of our Platform and services. When we make material changes to this policy, we will notify you by:

• Posting a prominent notice on the si6x Platform homepage;
• Sending an email notification to the address registered on your Account (where you have provided a valid email address);
• Updating the "Effective date" and "Last reviewed" fields at the top of this document.

Your continued use of the Platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with the updated policy, you should close your Account and discontinue use of the Platform before the effective date of the new version. Any data collected prior to the effective date of a revised policy continues to be governed by the version of the policy in force at the time of collection, except where we have obtained your consent to process that data under the updated terms.

We recommend reviewing this Privacy Policy periodically — at minimum once every six months — to stay informed about how si6x protects your personal data. The current version is always available at si6x.io/privacy-policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or to si6x's handling of your personal data, please contact our support team using the details below. All privacy-related enquiries are handled by our dedicated data protection team and are treated with the highest level of confidentiality.

• Email: [email protected]
• Subject line for privacy requests: "Privacy Request — [Your Account Username]"
• Support hours: 24 hours a day, 7 days a week
• Response language: English
• Response time: Within 30 days for formal data subject requests; within 48 hours for general privacy enquiries

When submitting a data subject rights request (access, erasure, portability, rectification, restriction, or objection), please include your Account username, the email address registered to your Account, and a clear description of your request. We may ask you to verify your identity before processing the request to protect the security of your personal data.

si6x is committed to resolving all privacy-related concerns fairly, transparently, and promptly. We serve players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar, and we take the trust those players place in us seriously.